🔒 Privacy Policy

Xsports Privacy Policy – A Complete Guide to How Your Data Is Protected

Your personal data is an asset we hold in trust. Here's a clear overview of how Xsports collects it, where it's stored, and how it's kept safe.

Last Updated: January 2026 256-bit SSL Secured Published in Bengali
Data Journey
📝
Collection
🔐
Encryption
🗄️
Retention
🛡️
Security

256-bit
SSL Encryption
0
Sold to Third Parties

🛡️ Six Pillars of Privacy Protection

How Xsports Protects Your Data

🔑
End-to-End Encryption

Your password and payment details are never stored directly. Everything is kept in encrypted form that no one can read.

🚫
Never Sold to Third Parties

Xsports never sells your personal information to advertising companies or any other third parties.

📲
Only Necessary Data

We only collect what's necessary to provide our services — nothing more. We don't ask for personal information we don't need.

📁
Secure Data Storage

All data is stored on secure servers accessible only to authorized staff — and only when required to deliver our services.

✏️
Right to Data Correction

You can update your profile information at any time. If anything is incorrect, our support team can help you get it fixed.

🍪
Cookie Controls

Xsports uses cookies to enhance your experience. You can manage your cookie preferences at any time through your browser settings.

⚖️ Your Data Rights

Every Xsports member is entitled to these rights

1
Right to Know
To find out what information Xsports holds about you, contact our support team.
2
Right to Rectification
If any of your information is incorrect, you can request a correction and Xsports will verify and update it accordingly.
3
Right to Erasure
Upon account closure, your data will be deleted once all legal retention obligations have been fulfilled.
4
Right to Object
If you have any objection to how your data is being processed, you can reach us at support@xsports.ws.
5
Data Portability
You have the right to receive a copy of your data — submit a request and it will be sent to you by email.
6
Objection to Automated Decisions
No significant decisions about you will be made through fully automated means.

Xsports takes your privacy seriously. This policy explains exactly what we do — and don't do — with your information.

1. What Information Do We Collect?

Various types of information are collected when you register or use our services at Xsports. Here's a full breakdown:

Data Type Example Why It's Needed
Identity Information Name, date of birth, NID number Age Verification & KYC
Contact Information Mobile number, email Account Notifications
Financial Information Payment Method Number Transaction Processing
Device Information IP address, browser type Security Verification
Usage Data Betting history, login timestamps Service Improvement

Please note that Xsports only collects information that is strictly necessary to operate its services. We do not request irrelevant or excessive personal data.


2. Why is this information collected?

Xsports collects information for specific reasons. There is a clear purpose behind every piece of data we gather:

  • Account Management: For registration, login, and profile management.
  • Identity Verification: To verify age and prevent money laundering.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To understand the context needed for troubleshooting and support.
  • Security: To detect fraudulent activity and keep accounts secure.
  • Service Improvement: To analyze usage patterns and improve your overall experience.
  • Legal Obligations: To meet regulatory requirements.

Xsports does not share your data with third parties for marketing purposes. We may occasionally inform you about our own offers and bonuses, but you always have the option to opt out.


3. Who Do We Share Your Information With?

Xsports may share your information with third parties only in the following limited circumstances:

  • Payment Processor: bKash, Nagad, bank card networks — to process transactions.
  • Technology Partners: Cloud service and security software providers — under strict confidentiality agreements.
  • Regulatory Authority: When legally required, at the direction of government authorities or courts.
  • Fraud Prevention: To the relevant authorities in cases of suspicious activity.

Xsports never sells your data to advertising companies, data brokers, or unrelated third parties. This is a core principle we stand by.


4. Cookies & Tracking Technologies

The Xsports website uses cookies — small files stored in your browser that help improve your experience on the site.

Cookies used by Xsports:

  • Essential Cookies: Required for login sessions and security — the site cannot function without these.
  • Functional Cookies: To remember your preferences (language, layout).
  • Analytics Cookies: To understand which parts of the site are most used — all data is fully anonymized.

You can disable cookies through your browser settings, though doing so may affect certain features of the site.


5. How long is data retained?

Xsports does not retain data longer than necessary. Our general policy is:

  • Active account data is retained for as long as the account remains open.
  • After account closure, financial transaction records are typically retained for 5–7 years to meet legal obligations.
  • Support chat logs are generally deleted after 2 years.
  • Personal identity information is deleted within 90 days of account closure.

Certain data may need to be retained longer for regulatory or legal reasons — but it will not be used for any active purpose.


6. Security Measures

Xsports uses a multi-layered security approach to keep your data protected:

  • 256-bit TLS/SSL Encryption — All traffic is encrypted.
  • Two-Factor Authentication (2FA) — Extra protection for your account.
  • Firewall & Intrusion Detection — Against unauthorized access.
  • Regular Security Audits — Conducted by third-party specialists.
  • Least Privilege Access Policy — Staff can only access the data required for their specific role.

That said, no system is 100% impenetrable. In the event of a security breach, Xsports will notify affected users as quickly as possible.


7. Children's & Minors' Data

Xsports does not collect — and has no intention of collecting — data from anyone under the age of 18. If a minor has registered by mistake and this comes to our attention, the account will be immediately closed and all associated data deleted.

If you suspect that a minor in your household has registered on Xsports, please contact support@xsports.ws immediately.


8. Privacy Policy Updates

Xsports may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, a notification may be sent to your registered email address.
  • Continued use of the service will be considered acceptance of the updated policy.

We recommend checking this page from time to time. If you'd like a copy of a previous version, you can request one from our support team.


9. Privacy Contact

For any privacy-related questions or requests:

  • Email: support@xsports.ws (Subject: "Privacy Request")
  • Live Chat: On the Xsports website or app
  • Response Time: Typically within 48 hours

Upon receiving your privacy request, Xsports will verify your identity and aim to respond within 30 days.

FAQs

Profile & App FAQs

You can change the mobile number or email address on your Xsports account, but for security reasons this cannot be done directly — it must be handled through our support team. Start by reaching out via live chat or emailing support@xsports.ws. You may be asked to verify your identity using your National ID or the details provided at registration. Once verified, the update is typically completed within 24 hours. A confirmation code will be sent to your new mobile number or email address to finalize the change.

Yes, Xsports has an official mobile app. Android users can download the APK file directly from the app page on the Xsports website — it's not available on the Google Play Store, so you'll need to enable "Install from unknown sources" in your phone's settings before installing. iOS users can open xsports.ws in Safari and add it to their home screen for an app-like experience. For your security, only use links from the official site and avoid third-party app stores.

Your data is secure — enjoy the game

Your privacy is protected at Xsports. Register with confidence and enjoy the best betting experience in Bangladesh.

256-bit SSL We Don't Sell Your Data 24/7 Support GDPR Compliant
বাংলা